Welcome to the tbji FAQ page. Here we've compiled the most common questions from tbji.bet users and answered them in plain, easy-to-understand English. If you're new to tbji, you'll find everything you need — from creating an account to placing your first bet. And if you're already a member, you'll find answers to questions about payments, bonuses, and account security.
Tbji is one of Bangladesh's most trusted online betting platforms, offering cricket, football, kabaddi, Live Casino, slots, and much more. Millions of Bangladeshi bettors log in to tbji every day to bet on their favorite sports. This FAQ page is regularly updated so you always have access to the latest and most accurate information.
If you can't find an answer to your question, type in the search box above or go directly to our Help Center Contact us. Our Bangla-speaking support team is available 24/7 and ready to help.
This section covers everything about creating an account, logging in, and managing your profile on tbji. This part of the tbji FAQ is especially helpful for new users.
To open an account on tbji, you'll need an active Bangladeshi mobile number (in the 01X-XXXXXXXX format), a valid email address, and you must be 18 years of age or older. During registration, you'll set your full name and password. The entire process takes just 5 minutes.
- Active Bangladeshi mobile number
- Valid email address
- Age 18 or above
- Strong Password
To register,
Click here।
Go to the login page and click the "Forgot Password?" link. Enter your registered mobile number or email address. You'll receive an OTP code within seconds. Use that code to verify your identity and set a new password. The reset link is valid for 15 minutes only. If you run into any issues,
Help Center Contact us.
No. Under tbji's rules, each person may only hold one account. If multiple accounts are detected, all accounts may be closed and balances forfeited. This is covered in our
Terms & Conditions section.
After logging in, go to the "Profile" menu and select the "Verification" option. Upload a scanned copy of your National ID (NID) or passport. Verification is usually completed within 24 hours. Without KYC verification, large withdrawals may be restricted.
If your account gets suspended, immediately
Help Center contact us. Our team will look into the reason and get it resolved quickly. Accounts are typically suspended for security-related reasons or rule violations.
Everything you need to know about placing bets on tbji — which sports are available, how odds work, and more. Visit our Betting Tips Visit the page.
On tbji, you can bet on cricket, football, kabaddi, tennis, badminton, volleyball, basketball, and more than 30 other sports. Live Casino, slots, and virtual sports are also available.
On the bets page to view all available markets.
Live Betting lets you place bets in real time while a match is in progress. Log in to tbji, open any live match, and bet on your preferred market. Odds change by the moment, so timing your bet right is key. For more tips,
Betting Tips to learn more.
The minimum bet at tbji starts at just ৳50. Maximum bet limits vary by market and event — major matches typically have higher limits. You can check the limit for a specific market on the bet slip.
Once a bet is confirmed, it generally cannot be cancelled or changed. However, tbji offers a "Cash Out" feature that lets you settle your bet before the match ends. If the Cash Out option is available, you'll see it directly on your bet slip.
If a match is cancelled or abandoned, tbji will automatically refund the full stake to your account. Refunds are usually processed within 24 hours. For more details,
Terms & Conditions here.
Here you'll find the most frequently asked tbji FAQ questions about deposits, withdrawals, and transactions.
tbji currently supports deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. Cryptocurrency payments are also available in some cases. See the full list of available methods on the Cashier page.
The minimum deposit is ৳200 and the minimum withdrawal is ৳500. Deposits are processed instantly. Withdrawals are typically completed within 15 to 30 minutes, though bank transfers may take 1–2 business days.
tbji generally does not charge any withdrawal fees. However, payment providers may apply their own transaction fees, which are outside tbji's control. You get one free withdrawal per week — a small processing fee may apply after that.
First, refresh the page and wait 5 minutes. If the balance still hasn't updated, grab your transaction ID and a screenshot, then
Help Center contact us. Our team typically resolves issues within 30 minutes.
Go to the Cashier page, select the "Voucher" option, and enter your voucher code. The balance will be credited instantly. For more details about vouchers,
Voucher page here.
Tbji offers a wide variety of bonuses and promotions. This section of the tbji FAQ covers all common questions about bonuses.
After opening a new account, you'll automatically receive a 150% welcome bonus on your first deposit. For example, depositing ৳1,000 gives you a total balance of ৳2,500. Wagering requirements must be met before withdrawing the bonus. For more details,
Promotions page here.
A wagering requirement is the number of times you must bet your bonus amount before you can withdraw it. For example, a 10x wagering requirement on a ৳500 bonus means you need to place ৳5,000 in total bets. Once the requirement is met, your bonus balance converts to real withdrawable balance.
A cashback percentage based on your net daily losses is automatically credited to your account the following morning. The cashback rate depends on your account level and activity. For more details,
On the rewards page here.
Yes. Join tbji's referral program, invite your friends, and earn a bonus for every successful referral. You'll find your personal referral link on your profile page.
On the rewards page Full details are available.
Tbji takes the security of your personal data and funds very seriously. This section answers common questions about how we keep your account safe.
Yes. tbji uses 256-bit SSL encryption to protect all transactions and personal data. We never sell your information to third parties. To learn more, visit our
Privacy Policy to learn more.
In your Profile Settings, open the "Security" section and click on "Two-Factor Authentication". An OTP will be sent to your mobile. Once you verify the code, 2FA will be active. With 2FA enabled, unauthorized access to your account becomes nearly impossible.
If you notice any unfamiliar transactions or login activity on your account, change your password immediately and
Help Center Report it. Our security team will act promptly and, if necessary, temporarily lock the account.
tbji is an internationally licensed betting platform. We operate transparently and ensure fair gaming through regular third-party audits. For more information,
About Us Visit the page.
Tbji believes betting should be a form of entertainment, not a habit that controls you. This section covers important questions about responsible betting.
In your Profile Settings, go to "Responsible Betting" to set daily, weekly, or monthly deposit and betting limits. Limits take effect immediately once set. To increase a limit, you'll need to wait 24 hours. For more details,
Responsible Gaming on the page.
Need a break? Enable a "Cooling-Off" period from your profile (24 hours to 30 days). For a longer break, contact support. While Self-Exclusion is active, you won't be able to log in or place bets.
If you're having trouble controlling your betting, tbji's
Responsible Gaming page has professional help resources available. We're here for you — feel free to
support Contact us.
Please note: Betting is for users aged 18 and above only. Never bet more than you can afford to lose.